Nutrition Outreach Education Program
Connecting hungry New Yorkers with nutritional assistance programs
The Nutrition and Education Outreach Program (NOEP) offers free and confidential services to connect hungry New Yorkers with nutrition assistance programs.
NOEP's primary focus is increasing participation in the Supplemental Nutrition Assistance Program (SNAP). SNAP is our nation's first line of defense against hunger stretching the monthly food budgets of all who meet program guidelines.
Hunger Solutions New York trains NOEP outreach workers in SNAP guidelines to provide individuals and households with confidential and accurate pre-screenings and application assistance. A NOEP Coordinator:
- Helps applicants gather and copy the necessary documents for application
- Offers home visits and in-person or over-the-phone assistance for applicants who need individualized help
- Works closely with local government offices to ensure that each application is processed correctly
- Identify and remedy barriers to SNAP participation
- Refers households to other nutrition assistance programs and community resources
- Collaborates with an array of local service providers.
Program Details
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant's name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:
-
mail: Food and Nutrition Service, USDA
1320 Braddock Place, Room 334
Alexandria, VA 22314; or -
fax:
(833) 256-1665 or (202) 690-7442; or
This institution is an equal opportunity provider.
With respect to public accommodations, New York State additionally prohibits discrimination based on transgender status, gender dysphoria, marital status, and military status.
Program FAQ
Nutrition Outreach and Education Program.
Anyone who thinks they may be eligible for SNAP can call the NOEP Coordinator for help with the food stamp application.
No. You can meet with the NOEP Coordinator for a pre-screening and she will help you complete your application and deliver it to DSS for you. She can also set up a food stamp telephone interview for you at DSS.
No! SNAP is an entitlement program. All eligible people are entitled to receive food stamps. When you receive SNAP you are not taking them away from someone else.
No. SNAP is now purchased with a plastic EBT card that looks like any other credit or debit card.
EBT stands for Electronic Benefits Card and is the way you pay for your food when you receive SNAP. You use the EBT card the same way you would use a credit or debit card.