Child Care Referrals

Helping parents connect with quality child care programs

These days, finding affordable, convenient, appropriate child care is not always an easy task.  Our Referral Counselors can provide you with child care options from our database, which contains hundreds of child care providers throughout Broome, Chenango, and Tioga Counties.  We can help you locate child care openings in the areas which best accomodate your family's busy schedule.

Our Referral Counselors are available to offer guidance and support as parents choose the most appropriate care.  Our expert team provides personalized assistance, information about child care options, tips for interviewing providers, and facts about child care regulations.  We are also here to answer questions about parenting, child development, and any other issues or concerns related to children.

Choosing child care is an important decision for you and your child.  Our program is free, confidential, and designed to help you find and select the child care arrangement that best suits your individual family situation.  We do not recommend or endorse any particular child care provider.  We cannot assure you that any provider gives quality childcare, nor can we warrant the information concerning any provider.  Caregivers and directors provide information about homes and centers.  We do not inspect programs to verify information accuracy and cannot be responsible for changes in information. We update information on openings quarterly.  We check other service information annually.

Openings fill quickly, so we strongly suggest you call caregivers as soon as possible.  To ensure the best possible care for your child or children, we suggest you interview providers over the telephone.  Then schedule visits and compare at least three programs.  Ask for references and contact them.  You are responsible for determining which child care option is best for your child.

Every parent knows that locating quality child care can be a time consuming and sometimes frustrating experience.  Parent observations and feedback are critical components of our service and are necessary for the success of all child care arrangements.  We would appreciate it if you would call us with any feedback you may have about the CCR&R referral program or the providers you visit to aid us in providing quality child care referrals.  You may receive a follow-up email  or phone call survey asking for your feedback.  If you receive this survey, please take the time to complete it to help us improve our services.

Information regarding child care is also available on the New York State Office of Children and Family Services website or by calling the Syracuse Regional Office at (315) 423-1202.  You can use this contact information to find out more about a child care provider's regulatory history.  It is a good idea to check out a provider's record to see his/her history of compliance with the regulations.  Most programs have violations, but serious violations, repeated violations of the same regulation, or delays in corrections could be a "red flag."

Child care can be hard to find and can be expensive.  We need to let our elected offiials know this.  Share the story of your child care search with the Early Care and Learning Counil.

Program Details

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You will need to provide some basic information to customize your search.  All information will be kept confidential.

Please call or email the Referral Specialist for a more individualized child care search or you can use the Referral Request Form by printing and faxing to (607) 723-6173, emailing to nbergmann@familyenrichment.org or mailing to 24 Cherry St., Johnson City, NY 13790.

To update your record in our database, use our parent information update form. You can either print and fax the form to (607) 723-6173, email to nbergmann@familyenrichment.org or mail to 24 Cherry St., Johnson City, NY 13790. 

Please call or email the Referral Specialist if you need special assistance with your search, including other languages.  Referral office hours are Monday through Friday 8am to 4pm.

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Program Eligibility

Our child care referrals are provided free of charge and are available in Broome, Chenango, and Tioga Counties.

Enhanced referrals are available to locally-based employees of corporations who offer this service as an employee benefit.

View Resources for Parents

Child Care Options (Types of Care): This list identifies some of the most often requested programs available which may meet your child care needs.

Provider Complaint Policy: The complaint policy reviews what you should do if you have concerns about a child care program.

Signs of Poor Quality Childcare: As a parent, you want to find high quality childcare for your children.   Pay attention to these warning signs when interviewing programs.

Financial Information: Information on the average cost of care, the Department of Social Services subsidy guidelines and other financial assistance possibilities.

Finding Good Child Care: Here is a checklist of the essential questions to ask a caregiver or director when seeking quality child care for your child.

Regulations: Licensed child care centers in New York State must follow basic regulations.   Here is a highlight of some of the required regulations.  This is not a complete list of regulations, but is a list compiled by Family Enrichment Network to assist you when looking for a child care center.  For a complete list of regulations, you can visit the licensing agency, The Office of Children and Family Services website.

Family Child Care Requirements:  The different types of family child care can be confusing.  We have compiled a quick list explaining the different types of home-based care; family child care, group family child care, informal or exempt child care.

Parent Newsletter: Our Parent Newsletter provides information on communicating with your child care provider, literacy, health-realted issues, community services, and quality child care and school readiness.

Quality Indicators: Here is a list of essential components that help create a quality child care program.

Websites for Parents

Early Care and Learning Council The Early Care and Learning Council is the state network for the New York State child care resource and referral agencies. Stay informed and connected to advocacy initiatives supporting early care and learning by joining Parent Network- New York's Action Network. - http://www.earlycareandlearning.org

The Office of Children and Family Services (OCFS) All registered or licensed child care programs in upstate New York are regulated by the Office of Children and Family Services (OCFS). You may access a program's licensing history by visiting the OCFS webiste. You can review a program's previous licensing violations. This is important; however, the licensing violation wording doesn't necessarily tell the entire story of a provider’s ability to offer safe, healthy, fun care for your child. For help in understanding or interpreting the regulations, please call OCFS at 1-800-732-5207 or our Referral Specialist at (607) 723-8313 ext. 829. http://www.ocfs.state.ny.us

Winning Beginning NY a statewide coalition working to inform policy makers and the public about the many benefits of early care and learning including home visiting, child care and Pre-K. http://www.winningbeginningny.org/

Child Care Aware of America (Formerly NACCRRA) Child Care Aware of America has partnerships, programs, and resources that are designed to help parents find quality child care, get the latest information on child development and parenting issues, keep informed on current legislation and policies affecting young children, look at work choices after having a baby, and access to hundreds of fun, learning activities to do with children. http://www.naccrra.org/parents

Parent Network Child Care Aware Parent Network (CCAPN) is a free networking organization specifically for parents, grandparents, child advocates and champions - anyone and everyone who cares about children and the quality of care they receive. http://www.ccaparentnetwork.org/

First Call For Help First Call For Help is available to offer guidance and answer questions about any services you may need. http://www.uwbroome.org/2-1-1first-call-help

Child and Dependent Care Tax Credit The Federal Child and Dependent Care Tax Credit is a tax benefit offered by the federal government. Find out more information here. http://otda.ny.gov/workingfamilies/cdctc.asp

Lourdes PACT Parents and Children Together (PACT) is a Parents As Teachers home visiting program that offers services to families living in Broome and Tioga Counties. http://www.lourdes.com/centers-and-services/youth-services/pact

Binghamton City School District PACT Parents and Children Together provides support and education for families with children from prenatal to kindergarten living in the Binghamton City School District. http://www.binghamtonschools.org/PACT1.aspx

Family Resource Centers The Family Resource Centers(FRCs) are drop-in (not drop-off) centers for young children and their families. FRCs offer the community healthy environments that promote a nurturing relationship between parents and their children by offering education and personal support for families. FRCs provide welcoming, family-oriented community homes that encourage parents to stop in for companionship, peer discussion and interaction, and offer alternative play sites for children, access to education resources and communication with supportive, informed staff. http://www.mothersandbabies.org/whatispal.asp

Family Resource Centers in Tioga County The Family Resource Centers in Waverly and Owego are free for families with young children. The centers offer nurturing play spaces, parent education, family activities, support groups and referral to local services. http://blogs.cce.cornell.edu/tioga/frc/

Building Brighter Futures for Broome  The Building Brighter Futures for Broome Coalition believes all children should enter school ready to learn.   http://www.brighterfuturesforbroome.us   The coalition created a youtube video showing the importance of parents as the first teacher for their children.  https://youtu.be/_MSk5j1uttw

 

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Child Care Directory

The Child Care Directory lists child care options for licensed child care centers, registered school age child care programs, and half day nursery and preschool programs.  The Directory was current when the information was compiled in August 2013.  Please call the Referral Specialist at 723-8313 ext. 829 or the program itself to verify any information listed in the Directory.

NEW DIRECTORY UNDER CONSTRUCTION

Summer Programs Directory

The Summer Programs Directory lists local summer camp programs, both sleep-away and day programs, for all ages.

2016 Summer Program Directory 

Please call the Referral Specialist at 723-8313 ext. 829 to receive a hard copy of the Summer Programs Director.  

Program FAQ

Family Enrichment Network does not have a "list" of providers. What we can offer you is a customized search of our database to find child care providers who meet your specific needs.

Parents who need help paying for child care can apply for a child care subsidy from their local Department of Social Services. There are income and other requirements for eligibility. To determine if you are eligble, contact DSS in Broome County: (607) 778-2628. In Chenango County: (607) 337-1500. In Tioga County: (607) 687-8500.

What you are looking for is a nanny or "in-home" child care provider. Family Enrichment Network does not include in-home providers in our database. We can offer suggestions on how to search for an in-home provider, but it would be up to the parent to conduct their own search if they choose this child care option.

Family Enrichment Network offers referrals NOT recommendations. The CCR&R program is not a regulatory agency, nor does it endorse or recommend any particular provider. Referrals are not intended to replace your responsibility to inspect, evaluate and choose a child care provider that meets your needs. That responsibility remains solely that of you, the parent.

To review a provider's history of regulatory violations, if any, visit the New York State Office of Children and Family Services' website at www.ocfs.state.ny.us. For help navigating the website and to answer questions about what violations may mean, contact our Referral Specialist at (607) 723-8313 ext. 829.

There are no mildly ill child care programs in this area. You may want to discuss this with your child care provider and check to see what his or her sick care policy is. You will need to make back-up care plans accordingly.

Family Enrichment Network's provider database lists caregivers who offer care in their homes for second shift, third shift, and weekends, however at this time there are no child care centers providing non-traditional hours.

Providers set their own rates so the cost varies by program. The average weekly cost for a full-time infant in a child care center is $160, toddlers $150, and preschoolers $140. In a family child care home (in the provider's home) averages from $75 to $165.

There is no right or wrong answer to this question. One option is not better than the other. This is a decision you need to make after visiting several programs of both options and comparing them according to what you are looking for. Some things to consider are: ages of your children, type of program being offered, group size, activities, outdoor play area, location, and cost. For additional information on selecting the right program for you, click on the Documents to your left to view more available resources.